Service Warranty Policy

Hydro Rooter and Plumbing Service Warranty Policy

Hydro Rooter & Plumbing Last Updated: June 2026

Hydro Rooter & Plumbing stands behind the quality of our work. This Service Warranty Policy explains what is covered, what is not covered, and how customers can request warranty service.

1. Warranty Coverage

Hydro Rooter & Plumbing provides a limited warranty on labor and select parts used during service. Warranty coverage varies depending on the type of service performed.

Labor Warranty

We guarantee our workmanship for 30 days from the date of service. If an issue arises due to our labor within this period, we will return to correct the problem at no additional cost.

Parts Warranty

Parts installed by Hydro Rooter & Plumbing may include manufacturer warranties. Coverage depends on:

The specific part
Manufacturer terms
Availability of replacement parts

Manufacturer warranties are honored according to their stated policies.

2. What the Warranty Does Not Cover

This warranty does not cover:

Pre‑existing plumbing issues not addressed during service
Damage caused by misuse, neglect, or improper maintenance
Issues caused by third‑party repairs or alterations
Normal wear and tear
Clogs or backups caused by foreign objects, grease, wipes, or root intrusion after service
Problems resulting from customer‑supplied parts
Damage caused by structural defects, faulty construction, or aging plumbing systems

3. Warranty Service Requests

To request warranty service, customers must contact us within the warranty period and provide:

Name
Service address
Date of original service
Description of the issue

We may require an inspection to determine whether the issue is covered under warranty.

4. Inspection & Determination

A licensed Hydro Rooter & Plumbing technician will evaluate the issue. Warranty approval is based on:

Whether the problem is directly related to our labor
Whether the part is still under manufacturer warranty
Whether the issue falls within the exclusions listed above

If the issue is not covered, we will provide a quote for repair.

5. Customer Responsibilities

To maintain warranty coverage, customers must:

Provide accurate information about plumbing issues
Allow reasonable access for inspection and repair
Avoid misuse or improper operation of plumbing systems
Follow any maintenance recommendations provided by our technicians

6. Limitations of Liability

Hydro Rooter & Plumbing’s liability under this warranty is limited to:

Repairing the covered issue
Replacing defective parts (if under manufacturer warranty)

We are not responsible for:

Water damage
Mold growth
Structural damage
Loss of use
Incidental or consequential damages

7. No Implied Warranties

Except as stated in this policy, Hydro Rooter & Plumbing provides no other warranties, express or implied.

8. Policy Updates

We may update this Service Warranty Policy at any time. Changes will be posted with a revised “Last Updated” date.

9. Contact Information

Hydro Rooter & Plumbing 7057 E 21st St Tucson, AZ 85710 Phone: 520‑788-3839 Email: hydrorooterandplumbing@gmail.com

520-788-3839