Tucson’s Trusted Plumbing Experts — Hydro Rooter & Plumbing
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Hydro Rooter and Plumbing
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7057 E 21st St, Tucson, AZ 85710, United States
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24/7 Emergency Service Available
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Keith Thompson
3 weeks ago
What a great group of guys (Jake the owner, Billy, and Chris) we had from Hydro Rooters & Plumbing. We were in need of having our home repiped with PEX after discovering a leak in the hot water line under the tiled concrete slab.
There was absolutely no option to dig up the floor because we didn't have any tile to match the current tile, which is 30-plus years old. They were in and out in 4 days with minimal drywall damage, even though we have a flat-roofed home. I can't say enough about their professional attitude, and we're available by phone or text anytime.
We have back-to-back bathrooms, each having cultured marble on the back walls, and it was a job to get into those and cut the copper tubing off without doing any damage to the marble. They did an excellent job replacing all the valves and Delta fixtures.
Each day they left the house having cleaned up, leaving as they found it....
There was absolutely no option to dig up the floor because we didn't have any tile to match the current tile, which is 30-plus years old. They were in and out in 4 days with minimal drywall damage, even though we have a flat-roofed home. I can't say enough about their professional attitude, and we're available by phone or text anytime.
We have back-to-back bathrooms, each having cultured marble on the back walls, and it was a job to get into those and cut the copper tubing off without doing any damage to the marble. They did an excellent job replacing all the valves and Delta fixtures.
Each day they left the house having cleaned up, leaving as they found it....
Monica Chavez
3 weeks ago
Great company to utilize for property management as they are prompt, thorough and well priced!
Phillip Chapman
4 weeks ago
Richard P
1 month ago
Jake and the boys came out the same day and diagnosed the issue quickly! We came up with an AFFORDABLE plan to get the job done! We are back and better than normal! (The plumbing, not my bowels)
Kristina Carroll
1 month ago
Jake, Billy and Martin did an amazing job! I called them about a leak and they promptly came out to give me an estimate. They completed the replacement of my main line to the house in less than two days! If you’re looking for a professional, honest and efficient company then these guys are the best hands down. I highly recommend HRP for both emergency and routine plumbing repairs!
Cathy Giblin
2 months ago
HRP did a super job of replacing the sewer line, lining in other places and obtaining all permits required. The crew are friendly and everyone kept me in the loop on all developments. It was a big job and I’m glad I used HRP for this. Jake helped to keep costs in check when he could. Yvette in the office was super helpful as well. I would use HRP for big and small jobs because they can handle it all.
Inge Detweiler
3 months ago
I cannot say enough positive things about this business. They went above and beyond to work with me, highly professional and efficient. They also did a beautiful job with cleanup after the job was done. I was blown away. They kept me apprised at every turn- videos, explanations, answered all of my questions. At no point did I feel like I didn’t know what was going on. Jake himself answers the phone every time you call or text. What could have turned into a disaster, they turned into a perfect fix. As a single woman living alone, having confidence that you’re being well taken care of is without parallel. So, ladies, if you need this kind of work done, call Hydro Rooter! Special shout out to Chris, Billy, Martin and Jake. The dogs miss you already. Martin, I think Noodle want to date you! 😂
Jeff Weingart
4 months ago
Jake & his crew are amazing & I recommend them for ALL of your plumbing needs! Hands down, this was the BEST experience I’ve ever had working with a contractor!!!
We needed several plumbing issues fixed, including having a shower, torn out and replaced. After being disappointed by another plumber who couldn’t do the work, I was referred to Hydro Rooter & Plumbing by a friend who worked with them last year & was VERY HAPPY with their work.
I called Jake on a Friday. He there within hours, went directly to the hardware store afterwards and found us a new shower. We signed the contract on a Saturday and his crew began working The following Monday. After four days, we had a new shower at all our plumbing problems fixed! They even fixed a couple plumbing issues that we’ve dealt with for, years that were due to faulty work that was done when our house was built.
Everyone we worked with was courteous, prompt & professional. The communication was great, including a rundown of what they expected to accomplish that day, a summary of what had been done at the end of the day & what to expect for the next day & a “heads up” when they were on the way. Every other contractor out there should follow their business model!
The guys were careful to work neatly and not damage anything, putting Paper on the floor to prevent dirt from getting all over the house (the demolition part of this type of job is going to be messy).
I will use them again if I ever need any plumbing work & recommend them to ALL my family & friends. I wish I could give them more stars, as they EXCEEDED my expectations & we feel so fortunate to find them. THANK YOU to Jake, Martin & Chris!!!
We needed several plumbing issues fixed, including having a shower, torn out and replaced. After being disappointed by another plumber who couldn’t do the work, I was referred to Hydro Rooter & Plumbing by a friend who worked with them last year & was VERY HAPPY with their work.
I called Jake on a Friday. He there within hours, went directly to the hardware store afterwards and found us a new shower. We signed the contract on a Saturday and his crew began working The following Monday. After four days, we had a new shower at all our plumbing problems fixed! They even fixed a couple plumbing issues that we’ve dealt with for, years that were due to faulty work that was done when our house was built.
Everyone we worked with was courteous, prompt & professional. The communication was great, including a rundown of what they expected to accomplish that day, a summary of what had been done at the end of the day & what to expect for the next day & a “heads up” when they were on the way. Every other contractor out there should follow their business model!
The guys were careful to work neatly and not damage anything, putting Paper on the floor to prevent dirt from getting all over the house (the demolition part of this type of job is going to be messy).
I will use them again if I ever need any plumbing work & recommend them to ALL my family & friends. I wish I could give them more stars, as they EXCEEDED my expectations & we feel so fortunate to find them. THANK YOU to Jake, Martin & Chris!!!
Emma Mier
7 months ago
Exceptional service and professionalism with a smile!
This team responds to your call immediately and gets you scheduled ASAP, I mean next day at the latest. Owner Jake answers the phone 24/7 and will provide you with a date and plan of action on the spot, very easy to work and communicate with. His team gets to work without hesitation and is very personable.
I purchased a new gas oven from Lowe's and requested installation thinking it would be simple as directing a pipe back to the stove. The Lowe's installer said I needed a line added with a valve. Installer provided me with a contact to Jake that got me fast and fair service.
I immediately called Hydro-Rooter, sent some pictures and described the situation, and Jake asked if "tomorrow was okay" as if I expected him to show up immediately. I was astonished already! Of course, after I hung up I realized I had an additional plumbing issue, a long time slow draining toilet, and called back to request an additional service during the gas line inspection and we laughed because that is absolutely something their team can tackle.
Martin arrived on Saturday and was ready to go, even with the additional expectation of treating/training my puppy to somewhat behave with strangers in the home. He inspected the kitchen and outdoors and immediately contacted Jake to provide a quote for gas line install. While waiting for the quote, Martin quickly started tackling the toilet. After exhausting all possible options (including augering from the roof), we came to the conclusion that a new toilet was in order. Martin is fair and understanding to my situation, and was not offended when I shared that I plan to replace the toilet on my own (still in process by the way). Martin's portion of the repair was complete at this time and after only a few minutes of waiting we received word on a quote to install a new gas line. I accepted their very reasonable quote and scheduled for the following Monday morning! The entire team was again very understanding of my personal work schedule and worked with my and my significant other to dial in a timeframe and get us taken care of.
Here we are on Monday afternoon and I have a better than natural looking gas line to my brand new stove, and a plan of action for my decaying pipes in the future.
Thank you so much Chris, Jake, and Martin for all of your hard work and fantastic customer service!
This team responds to your call immediately and gets you scheduled ASAP, I mean next day at the latest. Owner Jake answers the phone 24/7 and will provide you with a date and plan of action on the spot, very easy to work and communicate with. His team gets to work without hesitation and is very personable.
I purchased a new gas oven from Lowe's and requested installation thinking it would be simple as directing a pipe back to the stove. The Lowe's installer said I needed a line added with a valve. Installer provided me with a contact to Jake that got me fast and fair service.
I immediately called Hydro-Rooter, sent some pictures and described the situation, and Jake asked if "tomorrow was okay" as if I expected him to show up immediately. I was astonished already! Of course, after I hung up I realized I had an additional plumbing issue, a long time slow draining toilet, and called back to request an additional service during the gas line inspection and we laughed because that is absolutely something their team can tackle.
Martin arrived on Saturday and was ready to go, even with the additional expectation of treating/training my puppy to somewhat behave with strangers in the home. He inspected the kitchen and outdoors and immediately contacted Jake to provide a quote for gas line install. While waiting for the quote, Martin quickly started tackling the toilet. After exhausting all possible options (including augering from the roof), we came to the conclusion that a new toilet was in order. Martin is fair and understanding to my situation, and was not offended when I shared that I plan to replace the toilet on my own (still in process by the way). Martin's portion of the repair was complete at this time and after only a few minutes of waiting we received word on a quote to install a new gas line. I accepted their very reasonable quote and scheduled for the following Monday morning! The entire team was again very understanding of my personal work schedule and worked with my and my significant other to dial in a timeframe and get us taken care of.
Here we are on Monday afternoon and I have a better than natural looking gas line to my brand new stove, and a plan of action for my decaying pipes in the future.
Thank you so much Chris, Jake, and Martin for all of your hard work and fantastic customer service!
Blake Masters
7 months ago
Jake replaced my mother in law’s failing water heater on 1 day’s notice, great price and great service.
A few days later, Martin did a toilet pull and reset, resolving the issue we were having with that toilet.
Both services were the most competitive quote we got, and were done promptly and professionally. Highly recommend Hydro Rooter & Plumbing!
A few days later, Martin did a toilet pull and reset, resolving the issue we were having with that toilet.
Both services were the most competitive quote we got, and were done promptly and professionally. Highly recommend Hydro Rooter & Plumbing!